cbdflowerusa.com ships products throughout the United States in compliance with applicable regulations. We strongly recommend that customers research and adhere to their state and local laws regarding the purchase and use of our products. All packages are vacuum-sealed and include necessary paperwork for shipping compliance. Shipments are sent according to the customer’s selected method (e.g., Standard or Priority). cbdflowerusa.com is not responsible for packages that are lost in transit, stolen after delivery, not delivered, or seized by authorities. By purchasing from cbdflowerusa.com, you acknowledge that you have read our full disclaimer and agree to indemnify, defend, and hold cbdflowerusa.com, its agents, managers, officers, directors, and employees harmless from any liabilities, losses, damages, or expenses, including reasonable attorneys’ fees, arising from any acts or omissions you commit, including violations of applicable laws, regulations, or orders.

If you are unsatisfied with your purchase for any reason, you may return the product within 30 days of delivery for a full refund, even if the package has been opened. To be eligible for a return or exchange, the product must be returned in its original packaging with at least 75% of the product remaining. cbdflowerusa.com is not liable for return shipments that are lost in transit or seized by authorities.

How to Initiate a Return or Exchange: To request a return or exchange, please email [email protected] with the following details:

1. Your full name and order number
2. A description of the issue and reason for the return
3. Clear photos of the product
4. Whether you are requesting a refund or an exchange

Return Processing: Once your return is shipped, it may take 5 to 10 business days for us to receive it. Upon receipt, we will process your return or exchange within 2 to 3 business days. Refunds will be issued to the original payment method, and your bank may take an additional 5 to 10 business days to process the refund. You will be notified by email once your return is received and the refund or exchange is processed.